93jl Privacy Policy – How Your Personal Data Is Collected, Used, and Protected
This Privacy Policy explains what personal information 93jl collects from players in the Philippines, how that information is used, who it may be shared with, and what rights you have over your own data. By registering an account or using the platform, you agree to the practices described here. Please read this page carefully before you sign up.
What Personal Information We Collect From You
When you register an account on 93jl, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is necessary to process deposits and withdrawals securely. As you use the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs — this helps us maintain platform security and improve the overall experience for Filipino players. If you contact our support team, we retain records of those communications to ensure consistent and accurate assistance. We may also collect information from third-party identity verification providers when you submit documents to complete the KYC process required under Philippine regulations.
All data collection is limited to what is genuinely necessary for the purposes described in this policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless you voluntarily provide it in a support context and it is directly relevant to resolving your query. You have the right to know exactly what data we hold about you at any time by submitting a data access request to [email protected], and we will respond within the timeframe required by applicable Philippine data protection law.
How We Use Your Data and Why We Need It
The personal information we collect is used primarily to operate your account, process transactions, verify your identity, and deliver the gaming and betting services you have signed up for. We use your contact details to send account-related communications such as deposit confirmations, withdrawal updates, and security alerts — these are essential service messages and cannot be opted out of while your account remains active. Your technical and behavioural data helps us detect fraud, prevent unauthorised access, and ensure that the platform operates fairly for all registered players in the Philippines. We may use aggregated, anonymised data to analyse platform performance and improve our product offerings, but this data cannot be used to identify you individually.
With your consent, we may also use your contact details to send promotional communications about current offers, new game releases, and platform updates. You can withdraw this consent at any time by updating your communication preferences in your account settings or by contacting [email protected]. We will never use your personal data for purposes that are incompatible with those stated in this policy, and we will not sell your data to third parties for their own marketing purposes under any circumstances.
When and With Whom Your Information May Be Shared
93jl does not sell, rent, or trade your personal information to any third party. However, we do share data with a limited set of trusted service providers who assist us in delivering the platform — these include payment processors, identity verification partners, fraud prevention services, and cloud infrastructure providers. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to us. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or when we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of the platform, its players, or the public.
In the event that 93jl undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. If such a transfer occurs, we will notify you through your registered contact details and ensure that the receiving entity is bound by privacy obligations at least as protective as those described in this policy. You will always have the option to close your account and request deletion of your data if you do not wish your information to be transferred in such circumstances.
Your Rights Over Your Personal Data
As a registered player based in the Philippines, you have a number of rights in relation to the personal data we hold about you. You have the right to access a copy of your data, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data in circumstances where we no longer have a lawful basis for retaining it. You also have the right to object to certain types of processing, including direct marketing, and to request that we restrict how we use your data while a complaint or correction request is being resolved. These rights are provided in line with the Data Privacy Act of 2012 and its implementing rules and regulations in the Philippines.
To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and understand the nature of your request. We will acknowledge your request promptly and aim to resolve it within thirty days, though complex requests may take longer. Please note that some rights are subject to limitations — for example, we may be required by law to retain certain financial records for a minimum period even after your account is closed, and deletion requests cannot override these legal retention obligations. For more information about how your data is handled, the FAQ page covers common privacy questions in plain language.
Cookies, Tracking Technologies, and How to Manage Them
93jl uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue improving it for Filipino players. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and transaction processing. Analytics cookies help us understand which parts of the platform are most popular and where players encounter difficulties, allowing us to prioritise improvements. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform.
You can manage your cookie preferences through your browser settings at any time. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of certain platform features. If you continue to use 93jl after being informed about our use of cookies, we treat this as your consent to the use of non-essential cookies in accordance with this policy. We review our cookie practices regularly and will update this section if our use of tracking technologies changes in a material way.
How Long We Keep Your Data and Our Retention Approach
We retain your personal data for as long as your account is active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Financial transaction records are kept for a minimum of five years in line with Philippine anti-money laundering requirements, even if your account has been closed. Identity verification documents are retained for the period required by the relevant regulatory framework and are securely deleted once that period has elapsed. Account activity logs and communication records are kept for a shorter period and are reviewed periodically to ensure we are not holding data beyond what is necessary.
When data is no longer required and no legal retention obligation applies, we securely delete or anonymise it so that it can no longer be linked to you as an individual. If you request deletion of your account and data, we will process that request in accordance with our retention schedule and confirm in writing once the deletion has been completed. We do not archive personal data indefinitely, and our internal data governance processes include regular reviews to identify and remove data that has exceeded its retention period.
Common Privacy Questions From Filipino Players
Quick answers to the questions we hear most often about data handling and account privacy on 93jl.
Your Privacy Matters — Start Playing With Confidence
Now that you understand how 93jl handles your personal data, you can register and play knowing your information is protected. Join thousands of Filipino players enjoying sports betting, live casino, slots, and fish games — all on a secure, mobile-friendly platform built for the Philippines.